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Cookie Policy

Effective Date: January 1, 2025
Last Updated: January 1, 2025

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better browsing experience by remembering your preferences and analyzing how our website is used.

AIR AMBULANCE COMPANIES SRL (“AAC,” “we,” “us,” or “our”) uses cookies and similar tracking technologies on AirAmbulanceCompanies.com to enhance your user experience and improve our services.

Types of Cookies We Use

1. Essential Cookies (Strictly Necessary)

These cookies are necessary for our website to function properly and cannot be disabled.

Purpose:

  • Enable core website functionality
  • Maintain user sessions and login status
  • Ensure website security
  • Process form submissions
  • Remember your cookie preferences

Examples:

  • Session management cookies
  • Authentication tokens
  • Security cookies
  • Load balancing cookies

Legal Basis: Legitimate interest (necessary for website operation)
Retention Period: Session-based or up to 12 months

2. Performance Cookies (Analytics)

These cookies help us understand how visitors interact with our website by collecting anonymous information.

What We Track:

  • Pages visited and time spent
  • User journey through the website
  • Popular content and features
  • Website performance and errors
  • Traffic sources and referrals

Third-Party Services:

  • Google Analytics: Web analytics service
  • Hotjar: User behavior analytics
  • Microsoft Clarity: Session recording and analytics

Legal Basis: Consent (optional cookies)
Retention Period: Up to 26 months (Google Analytics default)

3. Functional Cookies (Preference)

These cookies remember your choices and preferences to personalize your experience.

Functions:

  • Remember your location preferences
  • Save your search filters and criteria
  • Store your language settings
  • Remember your display preferences
  • Maintain your communication preferences

Legal Basis: Consent (optional cookies)
Retention Period: Up to 12 months

4. Marketing Cookies (Advertising)

These cookies are used to deliver relevant advertisements and measure campaign effectiveness.

Marketing Activities:

  • Display targeted advertisements
  • Track ad performance and conversions
  • Retarget visitors with relevant ads
  • Measure marketing campaign effectiveness
  • Personalize marketing content

Third-Party Advertising Partners:

  • Google Ads: Search and display advertising
  • Facebook Pixel: Social media advertising
  • LinkedIn Insight Tag: Professional network advertising
  • Microsoft Advertising: Search engine marketing

Legal Basis: Consent (optional cookies)
Retention Period: Up to 13 months

Detailed Cookie List

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How We Use Cookies

Website Functionality

  • User Experience: Improve navigation and functionality
  • Personalization: Customize content based on preferences
  • Form Management: Remember form data and progress
  • Error Prevention: Identify and fix technical issues

Analytics and Performance

  • Traffic Analysis: Understand visitor behavior and popular content
  • Performance Monitoring: Identify slow-loading pages and technical issues
  • User Journey Mapping: Analyze how users navigate through our site
  • Content Optimization: Improve content based on user engagement

Marketing and Advertising

  • Targeted Advertising: Show relevant ads based on interests and behavior
  • Campaign Measurement: Track the effectiveness of marketing campaigns
  • Retargeting: Re-engage visitors with relevant content and offers
  • Lead Attribution: Understand which marketing channels drive leads

Third-Party Cookies

We work with trusted third-party partners who may place cookies on your device:

Google Services

  • Google Analytics: Website analytics and reporting
  • Google Ads: Advertising and conversion tracking
  • Google Tag Manager: Tag and script management
  • Privacy Policy: https://policies.google.com/privacy

Social Media Platforms

  • Facebook: Social media integration and advertising
  • LinkedIn: Professional networking and B2B advertising
  • Twitter: Social media sharing and engagement

Other Partners

  • Hotjar: User experience and behavior analytics
  • Microsoft Clarity: Session recording and analytics
  • Payment Processors: Secure payment processing (Stripe, PayPal)

Managing Your Cookie Preferences

Cookie Consent Banner

When you first visit our website, you’ll see a cookie consent banner with options to:

  • Accept All Cookies: Consent to all cookie categories
  • Reject Non-Essential: Accept only essential cookies
  • Customize Settings: Choose specific cookie categories
  • Learn More: Read this Cookie Policy for detailed information

Cookie Preference Center

You can change your cookie preferences at any time by:

  1. Clicking the “Cookie Settings” link in our footer
  2. Accessing the preference center from our Privacy Policy
  3. Using the cookie banner when it appears

Browser Settings

You can also manage cookies through your browser settings:

Google Chrome:

  1. Go to Settings > Privacy and Security > Cookies
  2. Choose your preferred cookie settings
  3. Manage exceptions for specific websites

Mozilla Firefox:

  1. Go to Options > Privacy & Security
  2. Select your cookie and tracking settings
  3. Manage exceptions as needed

Safari:

  1. Go to Preferences > Privacy
  2. Choose your cookie preferences
  3. Manage website data

Microsoft Edge:

  1. Go to Settings > Cookies and Site Permissions
  2. Configure your cookie settings
  3. Manage permissions for specific sites

Impact of Disabling Cookies

Essential Cookies

Disabling essential cookies may result in:

  • Inability to log in to your account
  • Loss of shopping cart contents
  • Reduced functionality and security
  • Form submission errors

Analytics Cookies

Disabling analytics cookies:

  • Does not affect website functionality
  • Reduces our ability to improve user experience
  • Limits our understanding of user preferences
  • May result in less relevant content

Marketing Cookies

Disabling marketing cookies:

  • Reduces targeted advertising
  • May result in less relevant ads
  • Limits campaign effectiveness measurement
  • Does not stop all advertising

Your Rights Under GDPR

If you are located in the European Union, you have the following rights regarding cookies:

Right to Consent

  • Clear Consent: We obtain clear consent before placing non-essential cookies
  • Granular Control: Choose which types of cookies to accept
  • Easy Withdrawal: Withdraw consent at any time through our preference center

Right to Information

  • Transparency: Clear information about all cookies we use
  • Purpose Explanation: Detailed explanation of why we use each cookie
  • Duration Details: Information about how long cookies remain active

Right to Access and Control

  • View Cookies: See which cookies have been placed on your device
  • Manage Preferences: Control your cookie settings at any time
  • Data Export: Request information about your cookie data

International Transfers

Some of our third-party partners may process cookie data outside the European Economic Area (EEA):

Safeguards in Place

  • Adequacy Decisions: Transfers to countries with adequate protection
  • Standard Contractual Clauses: EU-approved data transfer agreements
  • Privacy Shield: For US-based partners (where applicable)
  • Binding Corporate Rules: Internal data protection standards

Partner Locations

  • Google: United States (Privacy Shield certified)
  • Facebook: United States (Standard Contractual Clauses)
  • Microsoft: United States (Adequacy Decision and SCCs)

Mobile Apps and Cookies

Our mobile applications may use similar tracking technologies:

Mobile Identifiers

  • Device IDs: Unique device identifiers for analytics
  • Advertising IDs: For targeted advertising (can be reset)
  • App Analytics: Usage statistics and performance data

Mobile Cookie Management

  • iOS: Settings > Privacy > Advertising > Limit Ad Tracking
  • Android: Settings > Google > Ads > Opt out of Ads Personalization
  • App Settings: In-app privacy settings where available

Updates to This Cookie Policy

Change Notifications

We may update this Cookie Policy to reflect:

  • Changes in our cookie usage
  • New third-party partnerships
  • Regulatory requirement updates
  • Technology improvements

How We Notify You

  • Email Notifications: For significant changes affecting your privacy
  • Website Banners: Prominent notices on our homepage
  • Updated Date: Always check the “Last Updated” date
  • Version Control: Previous versions available upon request

Contact Information

General Privacy Inquiries

Email: info@airambulancecompanies.com
US Office: (315) 670-7274
UK Office: (020) 3239-8488
Address: Calea Turzii 111 C, Et. 2, Ap. 6, Cluj-Napoca, Romania, 400501.

AirAmbulanceCompanies.com is operated by AIR AMBULANCE COMPANIES SRL, registered in Romania (CUI: 51049904, Registration No: J2024049521003), with headquarters at Calea Turzii 111 C, Et. 2, Ap. 6, Cluj-Napoca, Romania, 400501.

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